Customer Service Representative

4 weeks ago


Cypress, California, United States Peter Chai - State Farm Agent Full time

ROLE DESCRIPTION: As an Assistant Office Manager with Peter Chai Agency, you will be responsible for generating exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:

  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

  • Must have experience working for a State Farm Agent.
  • Must have Property and Casualty License.
  • Must have Life/Health License.
  • Dedicated to customer service.
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members.
  • Proactive in problem-solving.

BENEFITS:

  • Hourly pay plus commission/bonus.
  • Growth potential/Opportunity for advancement within my office.
  • Paid time off (vacation and personal/sick days).
  • Health benefits.
  • Valuable career-building experience.

We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.

About Our Agency:

  • Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
  • Our office is located in Cypress, CA.
  • We currently have 4 team members at our agency.
  • Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, and Million Dollar Round Table.
  • Additional languages spoken: Spanish.


  • Cypress, California, United States FASTSIGNS #10701 Full time

    Customer Service Representative Job Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at FASTSIGNS #10701. As a Customer Service Representative, you will be the initial contact with current and prospective customers, providing exceptional service and support to ensure their needs are met.Key...


  • Cypress, California, United States APR Consulting Full time

    Job Summary: We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling inbound customer calls, resolving issues, and providing exceptional customer service.Key Responsibilities:Handle inbound customer calls and respond to customer...


  • Cypress, California, United States Taco Masa Full time

    We are seeking a highly motivated and enthusiastic individual to join our team at Taco Masa as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Must be 18 years of age or olderExcellent communication and interpersonal skillsAbility to...


  • Cypress, California, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.Key...


  • Cypress, California, United States FastSigns Full time

    Customer Service RepresentativeAt FASTSIGNS, we're looking for a skilled Customer Service Representative to join our team. As a key member of our team, you'll be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.Key Responsibilities: Provide top-notch customer service to clients,...


  • Cypress, California, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include:Greeting customers and ensuring they have a great experienceTaking customer orders using our technology and Point of Sales...


  • Cypress, California, United States Mark Adkins Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for establishing customer relationships, following up with customers, and educating them about insurance options.Responsibilities:Establish customer relationships and follow...


  • Cypress, California, United States 1-800-PLUMBER Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our office staff, you will be responsible for providing exceptional service to our customers, answering calls, and performing various administrative tasks.Key Responsibilities* Answer inbound calls and provide...


  • Cypress, California, United States Insight Global Full time

    Customer Service RepresentativeInsight Global is seeking a highly motivated and customer-focused individual to fill this role. A successful candidate will have excellent communication and interpersonal skills and be able to maintain a calm and professional demeanor under pressure.This role involves answering incoming calls from customers who have questions...


  • Cypress, California, United States Western Fuel Group, Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at BLISS Car Wash. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring a positive experience, and promoting our services.Key ResponsibilitiesGreet guests and create a...


  • Cypress, California, United States Andrew Brenneise - State Farm Agent Full time

    Position OverviewAs a State Farm Agent Team Member, you will play a vital role in providing exceptional customer service to our clients. Your primary responsibility will be to establish and maintain strong relationships with customers, ensuring their needs are met and exceeded.ResponsibilitiesProvide prompt, accurate, and friendly customer service,...


  • Cypress, California, United States Wingstop Restaurants Full time

    Delivering World Class ServiceAs a Guest Service Team Member at Wingstop, you will be responsible for interacting with guests by greeting them, answering the phone, taking and delivering orders. You will provide guests with authentic, positive and genuine experiences, acting as the face and voice of Wingstop. Key responsibilities include: Greeting guests and...


  • Cypress, California, United States Insight Global Full time

    Job Description:Insight Global is seeking a highly skilled Customer Service Representative to handle incoming calls from customers. The ideal candidate will have excellent communication and problem-solving skills, with the ability to remain calm under pressure.Key Responsibilities:Answering inbound calls from customers (40-60/day)Resolving customer issues...


  • Cypress, California, United States Ultimate Staffing Full time

    Job Title: Customer Service SupervisorUltimate Staffing is partnering with a medical device company in the industry. They are looking to hire a Customer Service Supervisor for their team. The pay for this position is $60,000-$70,000 based on experience.Job Duties:Key responsibilities include managing customer relationships, resolving issues, and providing...


  • Cypress, California, United States Spot-on Services Full time

    Job Title: Pallet Sales RepresentativeJob Summary:Spot On Services is a leading provider of innovative pallet solutions. We are seeking a highly motivated and experienced Pallet Sales Representative to join our team in Houston, TX.Key Responsibilities:Identify and engage new customer business opportunities in the Houston area marketManage and develop...

  • Sales Representative

    4 weeks ago


    Cypress, California, United States Valyrian Enterprises, inc Full time

    Job Title: Entry-Level Sales RepresentativeValyrian Enterprises, inc is seeking a motivated and ambitious Entry-Level Sales Representative to join our team. As a Sales Representative, you will be responsible for handling customer interactions, increasing sales, and developing proposals and sales strategies.Key Responsibilities:Handle all customer...

  • Sales Representative

    4 weeks ago


    Cypress, California, United States Pure Barre Full time

    Job SummaryPure Barre is a leading barre fitness studio with a strong presence in the United States and Canada. We are seeking a highly motivated Sales Representative to join our team and drive sales and service excellence.The ideal candidate will have excellent sales, communication, and customer service skills, with a warm and welcoming personality. They...

  • HVAC Service Expert

    4 weeks ago


    Cypress, California, United States Johnson Controls Full time

    As a Customer Service Representative at Johnson Controls, you will be responsible for processing orders, researching and responding to customer inquiries, and addressing customer concerns within designated timeframes. You will serve as the primary communications link between customers' sales staff and other departments, processing changes orders, credits,...


  • Cypress, California, United States Peter Chai - State Farm Agent Full time

    ROLE DESCRIPTION: As an Account Representative for Peter Chai - State Farm Agent, you will play a vital role in our daily business operations and customers' success. You will grow our agency through meaningful client relations and act as a liaison between customer needs and agency departments. You will improve the lives of our customers by proactively...


  • Cypress, California, United States Jerrad Ragsdell - State Farm Agent Full time

    Insurance and Financial Services Position OverviewAs a successful State Farm Agent, we are seeking a qualified professional to join our winning team as an Insurance and Financial Services Position - State Farm Agent Team Member. We are looking for an energetic professional who is interested in helping our business grow through value-based conversations and...