Customer Service Representative

4 weeks ago


Cypress, California, United States FASTSIGNS #10701 Full time

Customer Service Representative Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at FASTSIGNS #10701. As a Customer Service Representative, you will be the initial contact with current and prospective customers, providing exceptional service and support to ensure their needs are met.

Key Responsibilities:

  • Prepare estimates, implement work orders, and ensure timely delivery of finished orders
  • Work with customers through various channels, including email, telephone, in-person, and at their place of business
  • Build long-lasting relationships by turning prospects into long-term clients
  • Participate in daily team meetings, execute business and marketing plans, and contribute to the success of the FASTSIGNS Center

Requirements:

  • 2-3 years of retail or counter sales experience preferred
  • High school diploma or equivalent
  • Outgoing, responsive, eager to learn, and able to build relationships
  • Great listening and organization skills
  • Ability to sit for long periods (4 hours or more) and view a computer screen for extended periods

About FASTSIGNS #10701:

FASTSIGNS #10701 is a franchise-owned and operated business that offers a range of services, including sign and graphics solutions. We are committed to providing exceptional customer service and support to our clients.



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