Program Analyst

4 days ago


Washington, Washington, D.C., United States Swingtech Full time
Job Summary

We are seeking a highly skilled and detail-oriented Program Analyst to join our team at Swingtech Consulting, Inc. The successful candidate will be responsible for handling USG policy, processes, and procedures in detail, providing multi-tasking support to the OHR EM (PCS) section, and updating PCS processes.

Key Responsibilities
  • Provide multi-tasking support to the OHR EM (PCS) section.
  • Update PCS processes and follow and update PCS checklist.
  • Analyze, process, and verify all forms and documents required to publish, authenticate, approve, and fund certify orders.
  • Verify eligibility for security clearance with Security (SSO), Medical, and Overseas Travel.
  • Educate and brief customers on their-related PCS entitlements and overseas allowances and assist with completing, processing, and adjudicating PCS claims.
  • Manage Share Point shared folders for document uploads into SP folders for each customer.
  • Manage and review Shared Email distro inboxes.
  • Conduct system queries, produce, and provide regular management reports providing data, status, and forecasts of PCS relocation activities, claims, voucher, and requests details.
  • Assist government staff with records management, file planning, and disposition and electronic soft and hard copy email/historical document archiving activities.
  • Assist government staff with working and completing assigned ServiceNow tickets through processing resolution and delivery of requested action-transaction.
  • Skills in MS Share Point (SP), MS 365 suite, and Agile.
  • Provide support to relocation customers.
  • File scanned files into shared folders.
  • Assist with and analyze the financial status of funding reports for budgeting and execution and prepare activity reports and financial forecasts and execution rates.
  • Understand and possess background and proficiency with DoD financial stewardship; analyze and apply prudent efficiency/effectiveness in financial management activities, practices, and processes.
Requirements
  • 1-3 years' experience as a Program Analyst/HR Assistant or related position.
  • Must have TS/SCI with Counterintelligence Scope Polygraph (CI Polygraph) with no break in Security clearance for 24 months.
  • Customer Service etiquette (in person/Phone); strong customer focus.
  • Professional demeanor.
  • Knowledge of SharePoint, Microsoft Word, Excel, PowerPoint, and MS Outlook desktop or MS 365.
  • Proficient in converting MS Word docs and emails into PDF formats and vice versa.
  • Complete all agency requirements mandatory training in person or online.
  • Excellent oral and written communication skills. Ability to multi-task and be flexible/agile in a dynamic work environment.
Benefits
  • 15 PTO days.
  • 11 paid holidays.
  • Medical Insurance with – 3 options (HSA with $600 Employer Contribution).
  • Dental Insurance with no age limit orthodonture.
  • Vision Insurance through EyeMed in and out of network coverage.
  • Short Term and Long-Term Disability coverage with 100% premium support.
  • Life insurance and AD&D with 100% premium support.
  • Supplemental Life Insurance.
  • Critical Care and Accident Insurance availability.
  • Pet Insurance through Nationwide.
  • Employee Assistance Program.
  • 401k with enrollment from day one. 4% deferral by company.
  • $1500 Annual Training Budget.
  • $1500 Referral bonus.
  • Eligibility for annual merit and discretionary bonus.
  • Flexible work arrangements.

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