Business Process Improvement Specialist

4 days ago


Royal Oak, Michigan, United States Strategic Recruiting Services on behalf of Royal Oak Recycling Full time
About the Job

We are seeking a Business Process Improvement Specialist to optimize logistics operations and improve customer satisfaction. The ideal candidate will have experience in trucking logistics, proficiency in logistics and billing software systems, and excellent problem-solving skills.

The successful candidate will analyze business processes, identify areas for improvement, and implement changes to enhance customer satisfaction and operational efficiency.

Salary: $65,000 - $75,000 per year, based on experience.

Key Responsibilities
  • Analyze business processes, identifying areas for improvement.
  • Develop and implement process improvements, enhancing customer satisfaction and operational efficiency.
  • Collaborate with logistics teams and customers to resolve any delivery or billing issues.
  • Monitor and report on key performance indicators (KPIs), ensuring timely delivery of results.
Requirements
  • Bachelor's degree in Business, Logistics, Supply Chain Management, or related field.
  • 3+ years of experience in logistics, supply chain, or project management.
  • cieTrade software experience preferred.
  • Strong analytical and problem-solving skills.
  • Proficiency in logistics and billing software systems.
About Us

Royal Oak Recycling is a leading recycling company committed to sustainability and operational excellence. We offer a comprehensive benefits package, opportunities for career development and growth, and a collaborative work environment.



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