Clinical Registration Specialist

5 days ago


Royal Oak, Michigan, United States Corewell Health Full time

About the Role

We are seeking a skilled Clinical Registration Specialist to join our team in Royal Oak, MI. In this role, you will be responsible for ensuring a smooth and timely registration process for patients, while also providing excellent customer service.

Key Responsibilities

  • Greet patients promptly and professionally, directing them to the appropriate area and explaining any delays
  • Register patients accurately and efficiently, using EPIC (Electronic Medical Record) to document demographic and financial information
  • Collect and verify patient insurance information, applying recurring visit processing as needed
  • Communicate with patients and physicians regarding authorization/referral requirements and provide cost estimates
  • Manage all responsibilities within compliance guidelines, adhering to hospital and department policies
  • Facilitate electronic registration tools where available and maintain accurate records
  • Provide excellent service to clinical and downstream departments, contributing to process improvement activities

Requirements

  • High School Diploma or equivalent required
  • 1 year of relevant experience in customer service or healthcare industry preferred
  • Must be 18 years of age, able to co-sign legal documents

About Corewell Health

At Corewell Health, we prioritize delivering personalized healthcare to our patients, members, and communities. As a team member, you will play an essential role in advancing our mission statement: to improve health, instill humanity, and inspire hope.

Benefits and Perks

  • Comprehensive benefits package, including medical, dental, and vision coverage
  • On-demand pay program powered by Payactiv
  • Discounts directory with deals on various services and products
  • Traditional and Roth retirement options with service contribution and match savings

Location

This position is located at Royal Oak Hospital, 3601 W 13 Mile Road, Royal Oak, MI.

Salary

The estimated salary range for this position is $20.23-$24.89 per hour, based on location and experience.



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