Senior KM Operations Manager

4 days ago


Philadelphia, Pennsylvania, United States Staff Full time
Job Summary

We are seeking a highly skilled Senior KM Operations Manager to oversee and administer collection development initiatives and analysis of resources. The ideal candidate will have a proven track record of managing operations, personnel, and projects that enhance the capture, distribution, and effective use of information in legal practice.

Key Responsibilities
  • Develop and manage the firm's collections in both print and digital form, ensuring they remain current, relevant, and accessible to all staff.
  • Coordinate the analysis, piloting, and implementation of legal tools and technology that support the firm's knowledge management and innovation strategies.
  • Collaborate with IT and other administrative departments to integrate knowledge management and research systems and processes into the firm's overall operational workflow.
  • Facilitate continuous improvement by keeping abreast of trends, challenges, and opportunities in legal knowledge management.
  • Ensure compliance with data governance policies and best practices in the management of legal information resources.
Additional Responsibilities
  • Manage relationships with vendors and external partners, ensuring they serve the firm's best legal and financial interests.
  • Provide regular financial reports to senior management, including the annual KMI budget, highlighting investment returns in knowledge management resources and tools, and forecasting budget needs.
Requirements
  • A bachelor's degree in library science, information management, law, or a related field; a master's degree or JD is preferred.
  • A minimum of 5-7 years of experience in operations or related management within a knowledge-intensive environment, preferably in a law firm.
  • Strong background in collection development, knowledge management, legal technologies, and vendor relationship management.
  • Exceptional leadership abilities, including management of personnel with a talent for nurturing talent and fostering a collaborative and innovative team culture.


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