Assistant Property Management Specialist

2 weeks ago


Portsmouth Virginia, United States Gates, Hudson & Associates Full time

Overview:


The Assistant Property Management Specialist plays a crucial role in ensuring that all operations align with the established policies and procedures of Gates Hudson & Associates, as well as adhering to all applicable Federal, State, County, and Local Fair Housing Laws, the Americans with Disabilities Act, the Fair Credit Reporting Act, and other relevant regulations in the multifamily housing sector.



Key Responsibilities:


The Assistant Property Management Specialist is tasked with upholding the standards set forth by Gates Hudson & Associates while ensuring compliance with all legal requirements. This role includes:

  • Conducting regular training sessions for office personnel, covering essential topics such as Fair Housing, leasing documentation, YARDI software, accounts receivable, Nexus accounts payable system, workplace safety, and any additional training needs that arise.
  • Providing direct oversight to the entire property staff to ensure efficient operations.
  • Maintaining a positive customer service ethos and fostering goodwill among prospective residents, current tenants, colleagues, and contractors.
  • Performing periodic inspections during resident move-ins and move-outs.
  • Reviewing all notices to vacate to ascertain the reasons for departure and making every effort to retain residents.
  • Addressing resident inquiries and requests promptly to guarantee satisfaction with management services.
  • Consistently enforcing community policies.
  • Welcoming and showcasing the property to potential new residents, managing incoming inquiries, and completing necessary documentation.
  • Assisting in the formulation of the annual budget and ensuring adherence to budgetary guidelines throughout the fiscal year.
  • Monitoring routine expenditures to align with the approved budget from property ownership, controlling purchases, and utilizing the designated vendor lists.
  • Maintaining and reporting on monthly financial variances and narratives.
  • Engaging in ongoing communication with vendors and contractors regarding work schedules, billing, vendor relations, and insurance certificates.
  • Processing, approving, and submitting all invoices to the Corporate Office for weekly payment.
  • Managing and reconciling the petty cash account.
  • Performing additional duties as assigned.

Work Schedule:
Some weekend availability may be required.

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