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Sales Development Representative
2 months ago
Salary: $20-$25 per hour + commission, based on experience
Company Overview
Navi Nurses is a dedicated private duty nursing organization focused on delivering tailored care for clients and their families throughout their healthcare journey. Founded by healthcare professionals, Navi empowers registered nurse (RN) contractors to rediscover fulfillment in their nursing careers by providing comprehensive support to clients in various stages of their health needs.
Role Summary
The Inbound Sales Development Representative (SDR) plays a crucial role as the initial point of contact for potential clients seeking services from Navi Nurses. This position is designed for a proactive and customer-focused individual who excels in providing outstanding service and sales assistance to prospective clients.
Key Responsibilities
- Respond to incoming inquiries promptly and professionally.
- Assess client needs and provide relevant information regarding care options through various communication channels.
- Document accurate client information and schedule appointments for RN Navigators.
- Utilize established sales protocols to enhance client conversion and satisfaction.
- Assist the business development team in identifying potential partnership and client opportunities.
- Achieve individual performance metrics and contribute to team objectives.
- Work collaboratively with colleagues to foster a positive and productive work environment.
- Adapt to new policies and procedures as the organization evolves.
Qualifications
- Minimum of 2 years experience in inbound sales or customer support.
- Familiarity with various software tools, including:
- Hubspot
- Google Suite
- Outlook
- ConnecTeam (preferred)
- CharmEMR (preferred)
- DialPad (preferred)
- Bachelor's degree is preferred.
- Experience in a healthcare environment is advantageous.
Additional Skills
- Strong customer service abilities with effective communication skills.
- Interpersonal skills to leverage sales scripts for exceptional client experiences.
- Proficient in data entry and online software navigation.
- Ability to manage multiple tasks in a dynamic setting.
- Excellent problem-solving capabilities and attention to detail.
Work Environment
- Flexible work schedule with a minimum commitment of 20 hours per week.
- Opportunity for hybrid work arrangements after training.
Compensation Structure
- This role is a 1099 contract position with potential for employment based on performance.
- Base pay ranges from $20-$25 per hour, with additional performance-based incentives.
Company Commitment
Navi Nurses values diverse perspectives and is committed to building a team that reflects a variety of backgrounds and experiences. We are an equal opportunity employer and consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.