Healthcare Access Facilitator

4 weeks ago


Scranton, Pennsylvania, United States AmeriHealth Caritas Full time

We are seeking a skilled Healthcare Access Facilitator to join our team at AmeriHealth Caritas. In this role, you will assist participants in obtaining long-term services and support in Lackawanna, Luzerne, and Monroe counties.

About this role:

This position involves performing face-to-face assessments to identify, evaluate, coordinate, and manage participant needs. This includes physical health, behavioral health, social services, and long-term services and support.

The Healthcare Access Facilitator will also conduct telephonic follow-up and assist participants in accessing needed services.

Responsibilities:

  • Identify, coordinate, and assist participants in accessing needed long-term services and support.
  • Lead participant-centered planning and service delivery process.
  • Inform participants about available services, service alternatives, and delivery options.
  • Collect necessary information to inform PCSP development.
  • Conduct reevaluations of level of care annually or more frequently as needed.

Required Skills and Qualifications:

  • Bachelor's degree in social work, psychology, or related field preferred.
  • 3+ years of social service or related healthcare experience required.
  • 2-3 years of case management experience.
  • Valid and current driver's license.
  • Reliable transportation with state-mandated minimum insurance.
  • Ability to travel up to 90 minutes from home.
  • Computer proficiency and working knowledge of MS Office specifically Excel.
  • High-speed internet.
  • Dedicated home workspace free from distractions and conducive to HIPPA and Government compliance regulations.

Estimated Salary Range: $70,000 - $90,000 per year, depending on experience.

Benefits Package: A competitive pay, paid time off, health insurance coverage, 401(k), tuition reimbursement, and more.



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