Healthcare Operations Supervisor
7 days ago
About the Role:
AmeriHealth Caritas is a mission-driven organization with over 30 years of experience delivering comprehensive, outcomes-driven care to those who need it most. We are seeking a Healthcare Operations Supervisor to oversee the operational functions of our LTSS Service Coordination team using the AmeriHealth Caritas Pennsylvania Community Health Choices model of care.
Responsibilities:
- Oversees the day-to-day operations of the LTSS department, including the development of Person-Centered Service Plans, authorization and approval of services, and coordination of benefits for all LTSS Participants.
- Serves as a subject matter expert for LTSS training for internal care teams and external audiences.
- Supports coordination of LTSS with other clinical and social services across the continuum of care, striving to enhance the quality of Participant care and services.
- Maintains operational processes, policies, and procedures to support LTSS care delivery.
- Ensures quality and performance metrics are consistently met regarding LTSS, as specified in the agreement.
Requirements:
- Bachelor's degree required.
- Pennsylvania licensed RN, LSW, or LPC required.
- 1 to 3 years of leadership and/or supervisory experience.
- 3 years working in social service or healthcare-related field.
- Experience working with people with disabilities or seniors in need of LTSS.
- Knowledge of the home and community-based service system and how to access and arrange for services.
- Experience conducting LTSS needs assessments and monitoring LTSS delivery.
- Ability to provide informed advocacy.
- Ability to interact with health care professionals professionally.
Salary and Benefits:
The estimated salary for this role is around $60,000-$80,000 per year, depending on experience. Our Comprehensive Benefits Package includes flexible work solutions, competitive pay, paid time off, holidays, and volunteer events, health insurance coverage for you and your dependents on Day 1, 401(k) tuition reimbursement, and more.
Work Environment:
AmeriHealth Caritas is headquartered in Newtown Square, PA. As a Healthcare Operations Supervisor, you will be working in a dynamic and fast-paced environment with a team dedicated to making a difference in the lives of millions of people.
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