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Senior Account Manager

4 weeks ago

Spokane, Washington, United States alliant_commercial_realty_services Full time

At Alliant Insurance Services, we're committed to providing exceptional service to our clients. As a Senior Account Manager - Employee Benefits, you'll play a key role in fostering and managing relationships with clients to ensure retention of our self-funding, Public Entity, and large market book of business.

Key Responsibilities:

  • Foster and manage overall relationship with clients to ensure retention of self-funding, Public Entity, and large market book of business
  • Review client team's RFPs and select markets for solicitation
  • Analyze market proposals for verification of benefits, premiums, and competitiveness
  • Review coverage contracts for accuracy of policy provisions
  • Meet with clients for pre-renewal strategy, proposal delivery, and explanation
  • Conduct client open enrollment meetings and answer questions regarding benefit coverage
  • Negotiate with markets for benefits premium concessions
  • Ensure that client team handles client benefit inquiries and manages team to effectively service clients
  • Resolve escalated service issues
  • Manage new carrier and plan implementations for book of business
  • Ensure team prepares claims experience and utilization reports and reviews for accuracy
  • React, process, and follow up on new business

Requirements:

  • Bachelor's degree or equivalent combination of education and experience
  • Years of related work experience
  • Valid insurance license
  • Must continue to meet Continuing Education requirements for license renewal
  • Encouraged to complete Career Path requirements as communicated by supervisor

We offer a comprehensive, high-quality employee program that meets employees' needs now and in the future. If you're passionate about delivering exceptional service and building strong relationships with clients, we encourage you to explore this opportunity.