Customer Service Representative
4 hours ago
At SP+, we're committed to making every moment matter for a world on the go. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive exceptional service and support.
Key Responsibilities- Assist customers with parking services and facilitate the efficient flow of traffic through our facilities
- Lead programs to improve client and customer satisfaction
- Monitor parkers in pay-in lanes and provide assistance as needed
- Interact with customers in a friendly and professional manner
- Resolve customer complaints independently or with the aid of a supervisor
- High School Diploma or equivalent combination of experience and education
- Experience with automated parking access control hardware and software or a high aptitude for technology
- Ability to work a flexible schedule, including evenings and weekends
- Valid state-issued driver's license and acceptable driving record (if required)
As a Customer Service Representative at SP+, you'll enjoy a competitive salary, opportunities for professional growth and development, and a dynamic work environment that values teamwork and customer satisfaction.
We're an equal opportunity employer committed to diversity, equity, and inclusion. If you're passionate about delivering exceptional customer service and making a difference in our community, we encourage you to apply for this exciting opportunity.
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