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Sales and Client Service Representative

2 months ago

Bayonne, New Jersey, United States Massage Envy Full time
Unlock Your Potential with Massage Envy

Are you passionate about helping others achieve their wellness goals? Do you have a knack for building strong relationships and delivering exceptional customer service? We're seeking a talented Sales and Client Service Associate to join our team at Massage Envy

About the Role

As a Sales and Client Service Associate, you will be the face of our brand, providing outstanding customer service and promoting the value of Total Body Care to our clients. You will be responsible for greeting clients, scheduling services, answering phone calls, and addressing questions in a friendly and professional manner.

Key Responsibilities
  • Provide exceptional customer service and ensure a positive client experience
  • Promote the value of Total Body Care by educating clients on new and expanded services
  • Schedule services, answer phone calls, and respond to emails in a timely and efficient manner
  • Help grow and retain a client base through in-person and phone/email outreach
What We Offer
  • Competitive base pay plus bonuses and commissions
  • Healthcare, including medical, dental, and vision plans
  • 401(k) and paid time off for full-time employees
  • Employee referral bonus program and Employee Assistance Program
  • A flexible schedule for a better work-life balance
  • In-depth product and service training
  • A free massage, skincare, or stretch service each month
  • Discounts on all products
Requirements
  • High school diploma or equivalent and previous retail or sales experience (preferred)
  • Critical thinking skills with excellent math and computer skills and the ability to multitask
  • Great people skills and the ability to establish positive relationships with guests
  • Supporters of total body care with a general knowledge of massage and skin care services

We're committed to creating a supportive and inclusive work environment where our team members can thrive. If you're passionate about helping others and delivering exceptional customer service, we'd love to hear from you