Patient Services Representative
6 days ago
The Patient Services Representative plays a vital role in ensuring the smooth operation of our medical practice. As a key member of our team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.
Key Responsibilities- Patient Check-in and Check-out: Greet patients, verify demographic and insurance information, and ensure accurate and efficient check-in and check-out processes.
- Telephone and In-person Communication: Respond to patient inquiries, provide information, and resolve issues in a professional and courteous manner.
- Clerical Support: Perform various administrative tasks, including data entry, filing, and mail distribution.
- Health Record Maintenance: Accurately maintain and update patient health records, ensuring compliance with regulatory requirements.
- Insurance and Authorization: Coordinate with insurance providers, obtain pre-authorizations, and process certifications as necessary.
- Education: High School Diploma or equivalent required; Associate's or Bachelor's degree preferred.
- Experience: Relevant experience in a medical office setting or equivalent combination of education and experience.
- Skills: Strong communication and interpersonal skills, attention to detail, and ability to multitask in a fast-paced environment.
- Competitive Salary: Market-competitive salary and benefits package.
- Opportunities for Growth: Career advancement opportunities within RWJBarnabas Health.
- Professional Development: Training and development programs to enhance your skills and knowledge.
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