Customer Service Associate

20 hours ago


Bayonne, New Jersey, United States SP+ Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our parking operations team, you will be responsible for providing exceptional customer service and ensuring a seamless parking experience for our clients.

Key Responsibilities
  • Assist customers with parking services and facilitate the efficient flow of traffic through our facilities
  • Lead programs to improve client and customer satisfaction
  • Assist in the management of day-to-day activities at our assigned locations
  • Monitor parkers in pay-in lanes and provide assistance as needed
  • Interact with customers in a friendly and professional manner
  • Provide assistance to customers who have forgotten where they parked their vehicles
  • Perform other necessary functions as assigned by management
Requirements
  • High school diploma or equivalent combination of experience and education
  • Experience with automated parking access control hardware and software or a high aptitude for technology
  • Availability to work flexible schedules, including evenings, weekends, and holidays
  • Valid state-issued driver's license and acceptable driving record (if required)
Working Conditions

The work environment is fast-paced and dynamic, with moderate to loud noise levels and exposure to extreme temperatures. The ability to work in a team environment and adapt to changing circumstances is essential.

SP+ is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



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