Case Specialist
1 week ago
Job Summary:
The Commonwealth of Massachusetts is seeking a highly skilled and detail-oriented individual to fill the position of Case Specialist. As a key member of the District Court team, the successful candidate will be responsible for providing exceptional customer service to attorneys, litigants, law enforcement personnel, and the general public.
Key Responsibilities:
- Provide customer service to attorneys, litigants, law enforcement personnel, and the general public, including assisting with case processing and responding to inquiries.
- Process court documents, papers, and filings, ensuring accuracy and completeness, and identifying and resolving discrepancies within established guidelines.
- Perform administrative support duties, including preparing fiscal reports, correspondence, and other documents using word processing software.
- Assist in the training of new employees and provide guidance on court procedures and policies.
- Work collaboratively with court staff to ensure efficient and effective case processing.
Requirements:
- High school diploma or equivalent required.
- Minimum of two years of experience in a related field, preferably in a court or administrative setting.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
Preferred Qualifications:
- Experience with court automation systems, such as MassCourts.
- Knowledge of court procedures and policies.
- Ability to prepare fiscal reports and other documents using word processing software.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
How to Apply:
Interested candidates should submit their application, including a cover letter and resume, to the District Court Administration Office.
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