Patient Access Coordinator

7 days ago


Springfield, United States McKenzie-Willamette Medical Center Full time
Job Summary

Under the supervision of the Lead Patient Access Clerk, this role performs a variety of registration, admission, public relations, financial, and medical service functions. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.

Key Responsibilities
  • Conduct interviews to initiate patient accounts and evaluate information to determine the appropriate flow of patient type, hospital service code, diagnosis, tests, and procedures needed.
  • Determine appropriate documentation and form requirements based on medical and financial indicators and secure information to ensure rapid reimbursement.
  • Initiate collection activity by requesting co-payments, deposits, and anticipated balance due and provide education to patients related to medical necessity requirements.
  • Receive and document acceptance of cash, checks, credit card payments, and patient valuables and act as a liaison between patients, visitors, and others.
  • Provide information and answer questions about consent for treatment, assignment of benefits, acceptance of financial responsibility, release of records, patient rights and responsibilities, and advanced directives.
  • Maintain required documentation, including patient medical records, logs, and schedules, written and electronic.
  • Identify, respond, and announce all code phone and wall alarm activation.
Requirements
  • High School diploma or equivalent.
  • Typing 40+ wpm.
  • Proficient computer skills.
  • Medical terminology strongly preferred.
  • Experience in a medical setting preferred.


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