Patient Access Coordinator
4 weeks ago
The Patient Access Representative plays a vital role in ensuring seamless patient registration and admission processes at Mercy Medical Center, part of Trinity Health Of New England.
Key Responsibilities- Verify patient insurance requirements and obtain necessary information
- Collect upfront payments, co-pays, and deductibles
- Accurately enter demographic, financial, and advanced directive information into the EMR system
- Interview patients to obtain demographic and financial information, and input data into the EMR system
- Explain hospital policies and regulations to patients, including valuables, patient rights, health care proxy, and hospital mission
- High school diploma or equivalent; college preferred
- Medical terminology skills
- Relevant medical office, hospital, or physicians' billing experience preferred
- 32 hours per week, rotating evening shifts, including every other weekend in the ED
- Initial training requires 2 weeks of Monday-Friday day shifts
- Additional EPIC training will be required, including daytime hours and some time in CT
- Great benefits and health insurance coverage, starting on Day 1
Mercy Medical Center is a 182-bed acute care hospital in Springfield, Massachusetts, and part of Trinity Health Of New England. We are committed to providing high-quality patient care and are dedicated to our mission of serving the community.
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation, and we are proud to be an equal opportunity employer.
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