Patient Access Coordinator

4 days ago


Springfield, Massachusetts, United States Trinity Health Full time
Job Summary:

Trinity Health is seeking a Patient Access Representative to provide exceptional customer service and care to all patients and clients. As a key member of our team, you will be responsible for greeting patients, administering check-in and registration, preparing charts, and scheduling appointments and procedures.

Key Responsibilities:
  • Provide exceptional customer service to patients and clients
  • Administer check-in and registration, preparing charts as needed
  • Schedule appointments and procedures for exams and procedures
  • Complete a variety of clerical and data entry assignments
  • Create and maintain a professional, caring, and customer-oriented environment

Requirements:
  • High School Diploma or equivalent required
  • 1 year's experience in healthcare preferred
  • Excellent computer abilities
  • Excellent written, oral communication, and customer service skills
  • Familiarity with medical terminology
  • Ability to manage multiple phone lines simultaneously

About Trinity Health:

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. We are committed to diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer.

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