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Medical Office Coordinator

2 months ago

Spring Branch, United States Northeast OBGYN Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at Northeast OB/GYN. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Key Responsibilities
  • Patient Scheduling: Use computerized systems to match physician availability with patient preferences, schedule appointments, and enroll patients in our Patient Portal.
  • Front Desk Operations: Greet patients, verify eligibility, and collect payments, while maintaining accurate and up-to-date patient records.
  • Medical Records: Prepare charts, scan documents, and file records in a timely and organized manner.
  • Customer Service: Provide excellent customer service, respond to phone calls and emails, and resolve patient concerns in a professional and courteous manner.
  • Administrative Tasks: Perform various administrative duties, including data entry, filing, and mail distribution.
Requirements
  • Education: High School Diploma or General Equivalency Diploma (GED)
  • Skills: Knowledge of medical practice protocols, manual and computerized scheduling systems, and customer service principles
  • Other Requirements: Current health records, reliable transportation, and ability to type 30 wpm