Head of Caregiver Services

1 week ago


New York, New York, United States Hamilton Madison House Full time
Position Overview

The Program Director for Caregiver Services at Hamilton-Madison House is tasked with leading the Caregiver Citywide Support Program, which assists informal caregivers of elderly individuals across various community districts. This role is crucial in ensuring that caregivers receive the necessary support and resources to effectively care for their loved ones.

Key Responsibilities:

  • Oversee the successful operation of the Caregiver Citywide Services program.
  • Develop and execute a comprehensive marketing and outreach strategy, utilizing various platforms.
  • Supervise and provide guidance to a dedicated team of 4 to 6 staff members, including MSW and BSW professionals.
  • Create and maintain a resource database that includes benefits, entitlements, and services available to clients.
  • Design and implement training workshops aimed at empowering caregivers and promoting their well-being.
  • Establish and nurture partnerships with satellite offices to enhance service delivery.
  • Act as the primary spokesperson for the caregiver program, engaging in community outreach and representing the organization publicly.
  • Collaborate with colleagues within the Senior Services Department to optimize resource utilization and integrate program efforts.
  • Ensure timely completion of internal and external deadlines.
  • Be prepared to work flexible hours to accommodate the needs of working caregivers.

Qualifications and Skills:

  • Master's Degree in Social Work or a related discipline.
  • A minimum of 3 years of experience in a supervisory role.
  • Strong clinical social work skills, including client engagement and assessment.
  • Exceptional written and verbal communication abilities.
  • Proficient management skills.
  • Familiarity with New York City and State benefits and entitlements.
  • Capability to travel via public transportation and conduct home visits.
  • Basic proficiency in computer applications, including Microsoft Office.
  • Ability to work independently while managing multiple projects and deadlines.

Compensation: Competitive salary based on qualifications and experience.

Work Schedule: Standard hours with occasional evening and weekend commitments.

Hamilton-Madison House is committed to diversity and is an Equal Opportunity Employer.



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