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Head of Caregiver Services

2 months ago


New York, New York, United States Hamilton Madison House Full time
Position Overview

The Hamilton-Madison House's Caregiver Citywide Support Program is dedicated to assisting informal and unpaid caregivers of older adults across various community districts. The Program Director will play a pivotal role in managing this essential initiative.

Key Responsibilities:
  • Ensure the effective operation of the Caregiver Citywide Services program.
  • Develop and execute a comprehensive outreach strategy, including digital marketing efforts.
  • Supervise and mentor a team of 4-6 professionals, including MSW and BSW staff, through regular training and case discussions.
  • Create and maintain a detailed resource database that outlines available benefits and services for clients.
  • Design and implement training workshops aimed at supporting caregivers in their roles while promoting their health and well-being.
  • Establish and nurture partnerships with satellite offices to enhance service delivery.
  • Act as the primary representative for the caregiver program, engaging in community outreach and public representation.
  • Collaborate with colleagues within the Senior Services Department to optimize resource utilization and program integration.
  • Adhere to all internal and external deadlines.
  • Be prepared to work flexible hours to accommodate the needs of working caregivers.
Qualifications:
  • Master's Degree in Social Work or a related discipline.
  • A minimum of 3 years of experience in a supervisory role.
  • Strong clinical social work skills, including client engagement and assessment.
  • Exceptional written and verbal communication abilities.
  • Proven management capabilities.
  • Familiarity with benefits and entitlements at the city, state, and federal levels.
  • Ability to navigate public transportation and conduct home visits.
  • Basic proficiency in computer applications, including Microsoft Office.
  • Capacity to work independently while managing multiple projects and deadlines.
Compensation and Benefits:

Salary range: $70,000-$75,000, commensurate with experience and qualifications. The position offers a comprehensive benefits package, including medical, dental, and vision insurance, along with generous vacation and sick leave policies.

Hamilton-Madison House is committed to fostering an inclusive work environment.