Enterprise IT Support Manager
3 days ago
We are seeking a highly skilled Enterprise IT Support Manager to join our team at Glacier Bancorp, Inc. This role will be responsible for maintaining effective and efficient information technology systems and applications.
The primary focus of this position is to establish protocols and develop procedures for assigned applications to optimize our ability to provide services to our banks and customers. This includes collaborating with IT staff in translating business requirements into functional and technical requirements, reviewing and approving documentation, and taking a lead role in log review and application documentation.
This role will be considered a representative of the IT Department to all levels of bank groups and management, so professionalism and diplomacy to gain trust is critical to the success of the position.
We offer a competitive salary range of $67,300 - $83,750 per year, depending on relevant experience and location. Benefits include medical, dental, vision, life insurance, retirement plan, paid vacation, holiday, and sick leave.
**Key Responsibilities**
- Maintain effective and efficient information technology systems and applications
- Establish protocols and develop procedures for assigned applications
- Collaborate with IT staff in translating business requirements into functional and technical requirements
**Requirements**
- 3+ years of experience in IT support or related field
- Strong technical skills and analytical abilities
- Excellent communication and interpersonal skills
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