Enterprise Mainframe Support Specialist
1 day ago
At Staffworthy, we are seeking a highly skilled Enterprise Mainframe Support Specialist to join our Reliability and Production Engineering (RPE) team. This role plays a critical part in ensuring the availability, performance, and capacity of our trading, data analytics, settlement, and risk systems.
The successful candidate will work closely with development and business teams to design, implement, and monitor solutions that automate IT operational tasks and enable continuous delivery of new features. They will be responsible for providing exceptional support to business users on critical business issues, resolving system and critical incidents, and documenting fixes.
This is an exciting opportunity for a motivated individual to make a significant impact on our organization's success. The ideal candidate will have minimum 5-7 years of mainframe experience in JCL and Cobol, prior production IT support experience, and strong analytical and communication skills.
Main Responsibilities:
- Supporting the horizontal mainframe support function
- Understanding the large picture and providing excellent support to business users on critical business issues
- Ensuring client issues are resolved within defined SLAs
- Leveraging available tools to ensure system and critical incidents are correctly managed
- Providing detailed analysis of new issues and documenting associated fixes
Requirements:
- Minimum 5-7 years of mainframe experience in JCL and Cobol
- Prior production IT support experience
- Ability to work shifts that start and finish later local time
- Strong interest in and aptitude for supporting distributed Linux/Java based applications
We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience, as well as opportunities for professional growth and development. If you are a skilled mainframe specialist looking for a challenging and rewarding role, please apply.
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