Clothing Quality Assurance Specialist

2 weeks ago

Lowell, United States GISP-DGR & Transportation Full time
Job Overview

Compensation starts at $15.00 with opportunities for annual raises and performance bonuses. All employees have access to a range of professional development and training programs at no cost, along with a generous employee discount. Full-time employees are also eligible for health benefits including medical, dental, and vision insurance, as well as paid time off.

POSITION SUMMARY

The role involves sorting donated garments to ensure they meet quality criteria and organizing pre-sorted items for display in a retail environment and donation center through the execution of the following responsibilities.

KEY RESPONSIBILITIES include, but are not limited to:

  • Reviewing clothing items from bins to assess their suitability for the sales floor based on established quality benchmarks.
  • Identifying and categorizing high-value garments.
  • Sorting sellable items into designated bins to achieve set targets.
  • Separating items deemed unsellable into appropriate containers.
  • Counting and reporting on pre-sorted bins daily to reflect totals.
  • Arranging clothing on sales floor displays and removing items as necessary to maintain organization.
  • Keeping the workspace clean and adhering to standard operating procedures.
  • Reporting any known or suspected security issues to management.

SUPERVISORY DUTIES

This position does not include supervisory responsibilities.

ADDITIONAL TASKS

Organizes and hangs clothing for transport to the sales area, ensuring similar items are grouped and following the appropriate color rotation system.

Acts as a backup for Donation Processor, Hanger, and Cashier roles as required.

Performs other job-related tasks as assigned by management.

LEADERSHIP QUALITIES

To succeed in this role, candidates must demonstrate the following competencies aligned with the company’s leadership model:

  • Mission & Community Focused: Aligns actions with the organization's mission and core values.
  • Inclusive Approach: Collaborates effectively with diverse individuals.
  • Community Engagement: Committed to making a positive impact in the community.

People-Centric:

  • Strong relationship-building skills.
  • Effective communication abilities.
  • Commitment to personal and professional growth.

Results-Driven:

  • Focus on achieving quality outcomes and excellent customer service.
  • Sound decision-making skills.
  • Responsible stewardship of company resources.

Personal Growth Orientation:

  • Emotional intelligence and maturity.
  • Integrity and reliability.
  • Willingness to embrace change and new ideas.

QUALIFICATIONS

To perform this job effectively, individuals must meet the essential duties satisfactorily. The qualifications listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

EDUCATION AND EXPERIENCE

No prior experience or training is necessary.

CERTIFICATIONS

This position does not require any specific certifications or licenses.

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