Patient Access Operations Manager

7 days ago


Glendale, Arizona, United States Conifer Health Solutions Full time
Job Summary

As a key member of our team, the Patient Access Manager II will be responsible for leading all daily Patient Access operations. This role requires a strong leader who can manage operational metrics, ensure departmental goals are met, and drive business growth.

Key Responsibilities

The successful candidate will be responsible for:

  • Developing and implementing action plans to improve operational efficiency and patient satisfaction.
  • Managing staffing activities, including recruitment, training, and performance management.
  • Ensuring compliance with regulatory requirements and hospital policies.
  • Communicating effectively with stakeholders, including staff, patients, and external partners.
  • Analyzing data to identify trends and areas for improvement.


Supervisory Responsibilities

This role will supervise a team of Patient Access staff, including Supervisors and Representatives. The successful candidate will be responsible for:

  • Interviewing, hiring, and training staff.
  • Planning, assigning, and directing work.
  • Appraising performance and providing feedback.
  • Addressing complaints and resolving problems.


Requirements

To be successful in this role, the candidate will need:

  • Excellent leadership and communication skills.
  • Strong analytical and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of healthcare operations and regulatory requirements.
  • Experience in supervisory or management roles.


About Conifer Health Solutions

Conifer Health Solutions is a leading healthcare company that provides innovative solutions to improve patient care and operational efficiency. We are committed to delivering exceptional results and making a positive impact on our communities. If you are a motivated and results-driven individual who is passionate about healthcare, we encourage you to apply for this exciting opportunity.

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