Account Coordinator

1 week ago


Oak Brook, Illinois, United States ReaderLink Full time
Job Summary

The Account Coordinator is an entry-level role that will perform specific tactical sales functions through cross-functional management of multiple internal departments.

Key Responsibilities
  • Provide administrative and customer service support to Account Representatives in management of account operations.
  • Submit pricing information to customers and input pricing/stickering information in the distribution system.
  • Responsible for tracking and monitoring inbound and outbound shipments, processing promotional orders, and tracking placement reports.
  • Responsible for validating department profile information, updating profiles in distribution systems, and communicating changes to field managers.
  • Primary liaison with field managers to provide merchandising plans, customer information, and general support.
  • Frequent communication with ReaderLink retail customers.
  • Work closely with the account management team and support other internal departments to meet customer expectations.
  • Produce ad hoc sales reports and stock-level information. Assist in the creation of presentations and sales analysis as needed.
  • Proactively manage a list of tasks and scheduling.
  • Must be able to multi-task, meet deadlines, and manage the needs of the account management team and other internal and external groups.
Requirements
  • Bachelor's degree is preferred.
  • Strong to advanced experience in Microsoft Excel, Word, PowerPoint, and Outlook is preferred.
  • Detail-oriented, strong organizational skills, flexible, and efficient.
  • Ability to multi-task and prioritize multiple projects/requests.
  • Excellent interpersonal skills - in-person, phone, email, presentations, etc. Fast learner, team player, and aggressive problem solver.
  • Must have excellent communication skills, both written and verbal.
  • Ability to speak with all levels of the organization and outside partners.
  • Ability to read and interpret documents such as instructions and procedure manuals.
  • Ability to create and write reports.
  • Must be proficient in basic mathematics: addition, subtraction, multiplication, and division.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving variables.
Work Environment

The work performed is in an office environment.

The noise level in the work environment is usually moderate at low decibels.

Must be able to work in a fast-paced, team environment.



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