Computer Systems Technician
2 weeks ago
We are seeking a skilled Computer Technician 1 to join our team at KLC Consulting, Inc. in Miami Dade.
Job Summary:The Computer Technician 1 will be responsible for installing, configuring, troubleshooting, and repairing various computing devices and peripherals essential for day-to-day operations.
Key Responsibilities:- Install, configure, and maintain computing devices and software
- Troubleshoot and repair computing devices and peripherals
- Manage tickets efficiently and maintain accurate inventories of assets
- Deliver exemplary customer service and provide comprehensive end-user support
- Experience with Office 365, Active Directory, and Exchange is preferred
- Experience with Alloy Navigator ticketing system is a plus
Completion of 60 semester credits in a computer-related field and four months of relevant experience is required; or completion of a vocational or trade school program and six months of relevant experience; or high school diploma or GED and twelve months of relevant experience is required.
Relevant experience includes supporting, installing, configuring, maintaining, and repairing computing devices and software along with peripheral equipment and software.
Technicians must also manage tickets efficiently, maintain accurate inventories of assets, and deliver exemplary customer service.
Their responsibilities extend to providing comprehensive end-user support across the office, ensuring smooth functioning of IT systems and uninterrupted workflow.
What We Offer:We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
As a member of our team, you will have the opportunity to work with a dynamic and experienced team of professionals who are passionate about delivering exceptional service to our clients.
We are an equal opportunities employer and welcome applications from diverse candidates.
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