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Patient Service Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Patient Service Specialist to join our team at Insight Global Healthcare. As a key member of our medical clinic, you will be responsible for providing exceptional patient care and administrative support.
Key Responsibilities:
- Manage clerical duties associated with a medical clinic, ensuring seamless day-to-day operations.
- Assist in scheduling new patient appointments, checking patients in, and checking patients out, utilizing strong communication skills to ensure a positive patient experience.
- Assemble new patient and hospital follow-up charts, and prepare patient charts for physicians, ensuring accurate and up-to-date records.
- Review referrals, scheduling, and other administrative tasks to ensure efficient workflow.
- Field inbound calls and make outbound patient calls to provide exceptional customer service.
- Check in and/or direct patients as needed, working collaboratively with a team of three.
Requirements:
- MH HS Diploma or GED
- Strong ability to multitask and prioritize tasks effectively
- Excellent interpersonal and customer service skills
- Healthcare front desk experience, preferably in a clinical call center or check-in/check-out environment
- Computer proficiency and ability to learn new software
- Ability to clear a nicotine test for onboarding (including vaping and e-cigarettes)