Service Coordinator

4 weeks ago


Ocala, Florida, United States Florida Detroit Diesel-Allison Full time

Job Title: Service Coordinator

Job Summary: We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Florida Detroit Diesel-Allison. The successful candidate will be responsible for coordinating the service department, ensuring seamless communication between teams, and maintaining accurate records.

Key Responsibilities:

  • Coordinate Service Department: Manage daily tasks, prioritize projects, and ensure timely completion of service requests.
  • Communicate Effectively: Liaise with customers, technicians, and other departments to resolve issues and provide updates.
  • Maintain Accurate Records: Update and manage service records, including timecards, invoices, and warranty information.
  • Monitor and Analyze Data: Review service reports, identify trends, and provide insights to improve service efficiency.
  • Other Duties: Perform other related duties as assigned by the Service Manager.

Requirements:

  • High School Diploma or Equivalent: Required.
  • 5-7 Years of Related Experience: Required.
  • Associate's or Bachelor's Degree: Preferred.
  • Strong Communication and Organizational Skills: Essential.
  • Proficient in Microsoft Office: Required.

Skills and Abilities:

  • Computer Skills: Proficient in Microsoft Office applications (Word, Excel, Outlook).
  • Prior Experience with JD Edwards/Oracle Service System: Preferred.

Equal Opportunity Employer: Florida Detroit Diesel-Allison is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.



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