Customer Service Coordinator

2 weeks ago


Ocala, Florida, United States Gill Logistics Full time
Job Summary

We are seeking a highly organized and detail-oriented Customer Service Dispatcher to join our team at Gill Logistics. As a key member of our operations team, you will be responsible for managing a multi-line phone system, prioritizing and dispatching services, and maintaining accurate records.

About Gill Logistics

Gill Logistics is a leading provider of medical courier services, dedicated to ensuring the safe and efficient transportation of vital medical materials. Our team is committed to delivering exceptional customer service and creating a positive experience for our clients.

Responsibilities

  • Manage a high-volume multi-line phone system, responding to customer inquiries and dispatching services as needed
  • Prioritize and coordinate the dispatch of medical courier services, ensuring timely and efficient delivery
  • Maintain accurate records and data entry, utilizing Microsoft Office Suite
  • Collaborate with team members to ensure seamless operations and exceptional customer service

Requirements

  • Experience with multi-line phone systems and computer proficiency (Microsoft Office Suite)
  • Strong organizational skills with attention to detail
  • Ability to multitask and prioritize effectively
  • Geographical knowledge and map reading skills are advantageous
  • High school diploma or equivalent
  • Dispatching experience preferred but not required

Benefits

  • Health, dental, and company-paid vision insurance
  • Paid time off
  • Flexible scheduling
  • Employee assistance program
  • Referral program

Schedule

  • Part-Time, Monday to Friday
  • Weekends and Holidays may be required as needed

Location

Ocala, FL. Relocation or reliable commuting to Ocala is required.

Pay

$20/hr.



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