Customer Service Coordinator
2 weeks ago
We are seeking a highly organized and detail-oriented Customer Service Dispatcher to join our team at Gill Logistics. As a key member of our operations team, you will be responsible for managing a multi-line phone system, prioritizing and dispatching services, and maintaining accurate records.
About Gill Logistics
Gill Logistics is a leading provider of medical courier services, dedicated to ensuring the safe and efficient transportation of vital medical materials. Our team is committed to delivering exceptional customer service and creating a positive experience for our clients.
Responsibilities
- Manage a high-volume multi-line phone system, responding to customer inquiries and dispatching services as needed
- Prioritize and coordinate the dispatch of medical courier services, ensuring timely and efficient delivery
- Maintain accurate records and data entry, utilizing Microsoft Office Suite
- Collaborate with team members to ensure seamless operations and exceptional customer service
Requirements
- Experience with multi-line phone systems and computer proficiency (Microsoft Office Suite)
- Strong organizational skills with attention to detail
- Ability to multitask and prioritize effectively
- Geographical knowledge and map reading skills are advantageous
- High school diploma or equivalent
- Dispatching experience preferred but not required
Benefits
- Health, dental, and company-paid vision insurance
- Paid time off
- Flexible scheduling
- Employee assistance program
- Referral program
Schedule
- Part-Time, Monday to Friday
- Weekends and Holidays may be required as needed
Location
Ocala, FL. Relocation or reliable commuting to Ocala is required.
Pay
$20/hr.
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