Lead Office Advocate

2 weeks ago

Wichita Falls, Texas, United States Catholic Charities Wichita Full time
Job Summary

We are seeking a highly skilled and compassionate Lead Office Advocate to join our team at Catholic Charities Wichita. As a key member of our shelter operations, you will provide advocacy and support to clients who reside in our shelter, ensuring their safety and well-being.

Key Responsibilities
  • Provide advocacy and support to clients, including receiving incoming calls, responding to inquiries, and determining appropriate action.
  • Admit clients through established procedures and refer ineligible prospects to other agencies or programs as needed.
  • Ensure rooms are cleaned and prepared for incoming clients, and maintain the cleanliness of shelter common areas, restrooms, and offices.
  • Prepare, serve, and clean up meals, and log meals in the menu book.
  • Manage daily operations of the shelter, including security and monitoring the security system.
  • Refer domestic violence victims to Harbor House Outreach and community services when necessary.
  • Record Incident Reports and Work Orders in the Catholic Charities computer system, as required.
Requirements
  • High school diploma required; undergraduate degree in social work, social services, or a related field preferred.
  • Class C driver's license, motor vehicle, and insurance required.
  • Professional experience or training in counseling, domestic violence, economically disadvantaged, or other social issues preferred.
Working Conditions

The Lead Office Advocate will work in a controlled environment with minimal exposure to fumes, dust, or odors. The position requires the ability to use a personal computer and familiarity with Windows and Microsoft products.

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