Insurance Agency Support Specialist
1 week ago
As an Insurance Agency Support Specialist with Michael Eldred - State Farm Agent, you play a crucial role in driving our agency's success. Your contributions empower our team by implementing and upholding office protocols while consistently delivering exceptional customer experiences. Collaborating with fellow team members, you facilitate seamless operations that help individuals access vital insurance products and financial services.
As a detail-oriented and organized professional, your expertise lays the foundation for community members to secure essential services. Michael Eldred - State Farm Agent values your collaborative spirit and is excited to welcome you to the team.
KEY RESPONSIBILITIES:
- Build and maintain customer relationships, ensuring timely follow-ups as necessary.
- Deliver prompt, accurate, and friendly customer service, addressing inquiries related to insurance availability, eligibility, coverage options, policy modifications, claims, and billing.
- Utilize a customer-centric, needs-based review process to inform clients about various insurance solutions.
- Maintain a well-organized office environment, ensuring it is equipped to meet customer needs and effectively market relevant products.
- Strong communication skills - written, verbal, and listening
Highly organized with a keen attention to detail - Prior experience in customer service is essential
- Experience in managing customer service is preferred
- Sales experience is a plus
- Proactive approach to problem-solving
- Able to thrive in a team-oriented setting
- Familiarity with Windows computer applications
- Skilled in coordinating and collaborating with others to achieve agency objectives.
- Able to excel in a fast-paced work environment
- Must be able to obtain Property and Casualty License
- Must be able to obtain Life and Health License
- Paid time off for holidays and personal/sick days
- Competitive salary with commission/bonus opportunities
- Comprehensive health benefits
- Opportunities for professional growth and advancement within the agency
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Insurance Agency Support Specialist
1 week ago
Roseville, United States Michael Eldred - State Farm Agent Full timeROLE OVERVIEW:As the Insurance Agency Support Specialist at Michael Eldred - State Farm Agent, you play a crucial role in enabling our agency to consistently meet its objectives. Your contributions are vital in fostering a supportive environment that enhances customer interactions and ensures the seamless execution of office protocols. Collaborating with...
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Insurance Agency Support Specialist
2 weeks ago
Roseville, United States Michael Eldred - State Farm Agent Full timeROLE SUMMARY:As an Insurance Agency Support Specialist at Michael Eldred - State Farm Agent, you play a vital role in enabling our agency to reach its objectives. Your contributions empower our operations by enforcing office protocols and ensuring that we consistently deliver exceptional customer experiences. Collaborating with fellow team members, you...
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