Event Coordinator

3 weeks ago

Palm Beach Gardens Florida, United States Oak View Group Full time
Job Summary

We are seeking a highly skilled and experienced Event Manager to join our team at Oak View Group. The successful candidate will be responsible for planning and coordinating multiple events, managing every aspect of their assigned events from advance planning to post-event follow-up.

Key Responsibilities
  • Plan and coordinate multiple events, managing every aspect of their assigned events from advance planning to post-event follow-up.
  • Coordinate the work of facility event staff and serve as a liaison between facility users and facility staff, service providers, public safety agencies, and event attendees.
  • Communicate and meet with facility customers in advance of events and assist in determining event needs.
  • Provide information, direction, and leadership to operations and support staff, including sub-contractors of housekeeping, set-up, utilities, telecommunications, maintenance, parking, and event staff.
  • Integrate facility events with exclusive and outside service contractors, including food and beverage, audio/visual, decorators, etc.
  • Prepare pre-event cost estimates for facility customers.
  • Prepare written details and requirements for each event, prepare floor plans, and ensure compliance with applicable fire, building, and safety codes.
  • Develop event staffing plans for assigned events, submit requests for additional medical, police, fire, and security staff, and supervise event staff during events.
  • Serve as a facility representative at events, facilitate pre- and post-event walk-throughs to assess facility condition, enforce facility policies and procedures throughout each event, identify and resolve event challenges, and resolve public complaints.
  • Prepare written evaluations of assigned events, calculate, prepare, and submit summary billing statements.
  • Answer questions and provide information to facility customers and conduct facility tours as needed.
  • As assigned, conduct a variety of industry-related studies and recommend modifications to departmental service delivery methods and operational policies and procedures as appropriate.
  • Routinely serve as Manager on Duty.
  • Provide responsible staff assistance to the General Manager.
  • Perform other duties as required.
Requirements
  • 3-5 years of event-driven responsibility.
  • Operational characteristics of event management.
  • Customer Service practices.
  • Crowd management and control techniques.
  • Fire and public safety regulations.
  • Basic understanding of food service practices.
  • Basic understanding of A/V equipment and systems.
  • Terminology used in entertainment and convention settings.
  • Relevant federal, state, and local regulations.
  • Budget preparation and control.
  • Principles of supervision and training.
  • Facility License Agreements.
  • Must be proficient with the use of Microsoft Applications: Word, Excel, Outlook, and Access.

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