Field Service Engineer

4 weeks ago


Indianapolis, Indiana, United States BD Full time
Job Summary

We are seeking a highly skilled Field Service Engineer to provide technical support for our automated dispensing systems in hospitals and healthcare facilities. The ideal candidate will have a strong background in healthcare technology and be able to troubleshoot and repair complex medical devices.

Key Responsibilities:

  • Provide remote and on-site technical support for BD Pyxis automated dispensing systems
  • Diagnose and repair issues with proprietary hardware and software system components
  • Execute a preventive maintenance program and provide limited cross-functional support for Sales and Implementation teams
  • Collaborate with cross-functional teams to understand and be sensitive to customer and business needs

Requirements:

  • Associate Degree in Healthcare Technology or other technical field, or minimum of 3 years of related work experience
  • Minimum of 3 years of combination Hardware/Software/IT experience supporting both proprietary and standard applications
  • 24x7 on-call experience in a customer-facing/field service environment, required
  • Good mechanical, computer, verbal, written, and time management skills, required

Why BD?

At BD, we value our associates' opinions and contributions and encourage them to bring their authentic selves to work. We are a company that does what's right, holds each other accountable, and learns and improves every day.



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