Front End Specialist
4 weeks ago
The Front End Specialist is responsible for supporting the Front End department. This role requires a strong understanding of customer service principles and the ability to work collaboratively with team members to achieve department goals.
Key Responsibilities:
- Answer customer calls and resolve issues in a timely and professional manner
- Communicate effectively with management and team members to ensure seamless workflow
- Maintain accurate records and reports to track performance and progress
- Stay up-to-date with industry trends and best practices to continuously improve customer service
Requirements:
- Minimum one year of experience in a call center or customer service role
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
Benefits:
- Medical, dental, and vision coverage
- 401(k) plan with employer match
- Paid time off and holidays
Education:
- High school diploma or equivalent required
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Expected hours: 40 per week
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