Front End Specialist

5 days ago


Tulsa, Oklahoma, United States GMG Management Consulting Full time
Job Description

The Front End Specialist is responsible for supporting the Front End department. This role requires a strong understanding of customer service principles and the ability to work collaboratively with team members to achieve department goals.

Key Responsibilities:

  • Answer customer calls and resolve issues in a timely and professional manner
  • Communicate effectively with management and team members to ensure seamless workflow
  • Maintain accurate records and reports to track performance and progress
  • Stay up-to-date with industry trends and best practices to continuously improve customer service

Requirements:

  • Minimum one year of experience in a call center or customer service role
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

Benefits:

  • Medical, dental, and vision coverage
  • 401(k) plan with employer match
  • Paid time off and holidays

Education:

  • High school diploma or equivalent required

Job Type: Full-time

Pay: $17.00 - $22.00 per hour

Expected hours: 40 per week



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