Hotel Guest Service Coordinator

3 weeks ago


Memphis, Tennessee, United States Best Western Shelby Inn & Suites Full time

Best Western Shelby Inn & Suites is committed to delivering an exceptional guest experience. As a Front Desk Coordinator, you will play a crucial role in ensuring our guests feel welcome and cared for throughout their stay.

Compensation: The salary for this position is $45,000 - $60,000 per year, commensurate with experience and qualifications.

Responsibilities:
  1. Manage room reservations efficiently, responding promptly to guest inquiries and resolving any issues that may arise.
  2. Collaborate with the housekeeping team to guarantee seamless transitions between guest stays.
  3. Develop strong relationships with guests, addressing their needs and concerns in a timely manner.
  4. Ensure accurate and efficient recording of guest information.
Requirements:
  • 1+ years of experience in a hospitality setting.
  • Strong communication and problem-solving skills.
  • Able to work effectively in a fast-paced environment.


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