Memphis Guest Services Agent

6 days ago


Memphis, Tennessee, United States Hampton Memphis SW Full time
Job Description:

We are seeking a talented and motivated Front Desk Agent to join our team at Hampton Memphis SW. As a key member of our front office team, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a smooth check-in and check-out process.

This is an exciting opportunity for someone who is passionate about delivering outstanding customer service, has excellent communication skills, and is able to multitask with ease. If you are a motivated and detail-oriented individual who is looking for a new challenge, we encourage you to apply for this role.

About the Job:

  • Greet and welcome guests, providing a warm and welcoming experience
  • Handle room reservations, modifications, and cancellations in a timely and efficient manner
  • Provide accurate and up-to-date information on hotel services, facilities, and local attractions
  • Assist with check-ins and check-outs, ensuring a seamless experience for our guests
  • Maintain high standards of personal appearance and grooming, adhering to brand standards

Key Responsibilities:

  • Answer phone calls and respond to guest inquiries in a professional and courteous manner
  • Operate the front desk computer system, managing room assignments and guest information
  • Process payments, handle cash transactions, and maintain accurate records
  • Collaborate with other departments, such as housekeeping and maintenance, to ensure seamless guest experiences
  • Participate in ongoing training and development programs to enhance your skills and knowledge

Essential Requirements:

  • High school diploma or equivalent required; college coursework in hospitality or a related field preferred
  • Previous experience in a hotel or hospitality setting is essential; customer service experience is also desirable
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse groups
  • Ability to multitask, prioritize tasks, and manage multiple projects simultaneously
  • Basic math skills and accuracy with handling cash and credit transactions

Salary and Benefits:

  • Competitive salary range: $25,000 - $35,000 per year, based on experience and qualifications
  • Medical, dental, and vision insurance, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, 401(k) retirement plan


  • Memphis, Tennessee, United States Hampton Memphis SW Full time

    OverviewWe are seeking a highly organized and customer-focused individual to join our team as a Front Desk Agent at Hampton Memphis SW. This role involves providing excellent customer service and ensuring that all guests have a smooth and enjoyable stay.Key Responsibilities:Respond to guest inquiries and requests in a timely and professional mannerHandle...


  • Memphis, Tennessee, United States Hampton Inn Memphis Walnut Full time

    **Join Our Team:**We are seeking a dedicated and customer-focused Hotel Guest Services Agent to join our front desk team at Hampton Inn Memphis Walnut. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.About the Role:You will be the first point of contact for...


  • Memphis, Tennessee, United States Sheraton Memphis Downtown Full time

    About Our Team:We are seeking a friendly and outgoing Front Desk Agent to join our team at Sheraton Memphis Downtown. As a key member of our front desk staff, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.Your primary responsibilities will include providing exceptional customer service, efficiently...


  • Memphis, Tennessee, United States Hampton Memphis SW Full time

    About the JobWe are seeking a skilled Front Desk Agent to join our team at Hampton Memphis SW. As a Front Desk Agent, you will be responsible for providing exceptional customer service and ensuring that guests have an enjoyable stay.Key Responsibilities:Greet and register guests in a friendly and efficient mannerHandle guest inquiries and requests in a...


  • Memphis, Tennessee, United States Hampton Inn Memphis Walnut Full time

    **Key Responsibilities:*** Answer guest inquiries regarding hotel amenities, services, and local attractions* Handle cash transactions, including credit card payments and cash exchanges* Maintain accurate records of guest stays, including room assignments and rates* Respond to guest complaints and resolve issues promptly and professionally* Work...


  • Memphis, Tennessee, United States Sheraton Memphis Downtown Full time

    About Sheraton Memphis DowntownSheraton Memphis Downtown is a reputable hotel located in the heart of downtown Memphis, Tennessee, offering an exciting work environment. As part of the Marriott brand, we value exceptional service, Southern charm, and prime location.We offer a range of employment opportunities, from guest services to food and beverage,...


  • Memphis, Tennessee, United States Hampton Inn Memphis Walnut Full time

    **Job Summary:**We are seeking a highly skilled and courteous Front Desk Agent to join our team at the Hampton Inn Memphis Walnut. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless check-in and check-out experience, and maximizing room revenue and occupancy.


  • Memphis, Tennessee, United States Ace Handyman Services Memphis Full time

    Job Title: Experienced Handyman Wanted in MemphisWe are seeking a highly skilled and experienced handyman to join our team at Ace Handyman Services Memphis. As a master craftsman, you will be responsible for providing top-notch repair and improvement services to homeowners and businesses in the Memphis area.About UsAce Handyman Services is one of the...


  • Memphis, Tennessee, United States Hampton Memphis SW Full time

    Job SummaryWe are looking for a motivated and detail-oriented individual to join our team as a Front Desk Agent at Hampton Memphis SW. This role involves providing top-notch customer service and ensuring that all guests have a positive experience.Key Responsibilities:Check-in and check-out guests in a timely and efficient mannerHandle guest complaints and...

  • Homecare Nurse

    3 weeks ago


    Memphis, Tennessee, United States Homechoice Health Services - Memphis PD Full time

    Job Title: Homecare NurseLocation: Memphis, TNWe are seeking a highly skilled and compassionate Licensed Practical Nurse (LPN) to join our team at Homechoice Health Services - Memphis PD. As a LPN, you will provide high-quality patient care in the comfort of patients' homes.


  • Memphis, Tennessee, United States Hampton Memphis SW Full time

    Role Overview:We are seeking a highly skilled and motivated Front Desk Agent to join our team at Hampton Memphis SW. As a key member of our front office team, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a smooth check-in and check-out process.This is an exciting opportunity for someone who is...


  • Memphis, Tennessee, United States Morrow Group Full time

    About Morrow GroupMorrow Group is a reputable real estate team in Memphis, TN, dedicated to providing exceptional service and unparalleled opportunities for growth.Salary:$85,000+ yearlyJob DescriptionAn exciting opportunity awaits a skilled Real Estate Agent to join our rapidly expanding team in the Greater Memphis Area.We offer:Comprehensive training and...

  • Memphis Home Care LPN

    3 weeks ago


    Memphis, Tennessee, United States Homechoice Health Services - Memphis PD Full time

    LPN Visit Nurse Opportunity in MemphisWe're hiring compassionate and skilled Licensed Practical Nurses (LPNs) to provide exceptional care to patients throughout Memphis, TN. At Suncrest Companion Services, a part of LHC Group, we prioritize building meaningful relationships with our patients, their families, and each other.As an LPN, you'll enjoy:•...


  • Memphis, Tennessee, United States ARRIVE Hotel Memphis Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Houseperson to join our team at ARRIVE Hotel Memphis. This is an excellent opportunity for individuals who take pride in their work and have a passion for delivering exceptional customer experiences.The successful candidate will be responsible for maintaining the cleanliness and sanitization of...


  • Memphis, Tennessee, United States Hampton Inn Memphis Walnut Full time

    The Front Desk Agent role at Hampton Inn Memphis Walnut is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and have a strong interest in the hospitality industry. As a key member of our team, you will be responsible for ensuring that all guests receive a warm welcome and have a memorable stay with...


  • Memphis, Tennessee, United States Memphis Zoo Full time

    Job SummaryThe Memphis Zoo is seeking a skilled and enthusiastic Guest Services Team Member to join our team. This role involves working across multiple areas of zoo operations, including parking, reception, and building monitoring.Key ResponsibilitiesYour primary responsibilities will include:Providing exceptional guest service through multiple...

  • Home Health Nurse

    5 days ago


    Memphis, Tennessee, United States Homechoice Health Services - Memphis PD Full time

    At Homechoice Health Services - Memphis PD, we offer a unique opportunity for skilled LPNs to make a meaningful impact in the lives of patients in Memphis, TN. As a Licensed Practical Nurse (LPN), you will be responsible for delivering high-quality clinical services to acutely ill and/or chronically ill patients in their homes.Salary: $55,000 - $65,000 per...


  • Memphis, Tennessee, United States Regional Medical Center of Memphis Full time

    Job Description:We are seeking a skilled and compassionate Registered Nurse to join our team at the Regional Medical Center of Memphis as a Nurse Care Coordinator. In this role, you will have the opportunity to provide exceptional patient care and work collaboratively with our interdisciplinary team to deliver high-quality healthcare services.About the...


  • Memphis, Tennessee, United States Saint Francis Hospital - Memphis Full time

    About Saint Francis Hospital MemphisSaint Francis Hospital Memphis is a 510-bed acute care hospital providing high-quality, compassionate care to the Mid-South community. As a comprehensive medical center, we offer a broad spectrum of tertiary and acute care services, outpatient services, and specialty areas including Women's Services, Surgical Services,...


  • Memphis, Tennessee, United States ARRIVE Hotel Memphis Full time

    About the RoleWe are looking for a reliable and efficient Houseperson to join our team at ARRIVE Hotel Memphis. As a key member of our housekeeping team, you will play a vital role in ensuring our hotel spaces are perfectly tidy, sanitary, and welcoming to our guests and team members.The ideal candidate will have a strong working knowledge of and passion for...