Disaster Recovery Operations Manager

1 week ago


Fridley, Minnesota, United States Advance Companies Inc Full time
Job Title: Disaster Recovery Operations Manager

We are seeking a highly skilled and experienced Disaster Recovery Operations Manager to lead our mitigation operations. The ideal candidate will have a strong background in disaster recovery, including water, fire, mold, and other property damage mitigation.

Key Responsibilities:

  • Lead, train, and supervise a team of technicians, ensuring they follow proper procedures and safety protocols.
  • Oversee all aspects of mitigation projects, from initial assessment to completion, ensuring timely and successful delivery.
  • Conduct thorough assessments of damaged properties, determine the appropriate mitigation measures, and create action plans.
  • Serve as the primary point of contact for clients, providing clear communication and updates throughout the mitigation process.
  • Ensure all necessary documentation is completed accurately and on time, including job notes, photographs, and paperwork required for insurance claims.
  • Oversee the maintenance, inventory, and deployment of mitigation equipment and materials.
  • Monitor work quality and compliance with industry standards, company policies, and customer expectations.
  • Work closely with project managers, estimators, and other departments to ensure smooth project execution and client satisfaction.
  • Address challenges that arise during mitigation projects and provide effective solutions to keep the project on track.
  • Ensure that all team members adhere to safety regulations and that job sites are safe for workers and clients.

Qualifications:

  • A minimum of 2 years of experience in mitigation/restoration work, with a focus on water, fire, and mold damage.
  • Proven experience leading and managing teams, with strong interpersonal and leadership skills.
  • Familiarity with industry-standard mitigation techniques, equipment, and software.
  • IICRC certifications in Water Damage Restoration, Fire and Smoke Restoration, or Mold Remediation are preferred.
  • Strong verbal and written communication skills, with the ability to communicate effectively with clients, team members, and management.
  • Strong problem-solving abilities, with a proactive approach to addressing challenges on the job site.
  • Excellent organizational skills and attention to detail, ensuring accurate documentation and high-quality work.
  • The ability to perform physical labor, including lifting and carrying equipment, working in confined spaces, and standing for extended periods.

Estimated Salary: $80,000 - $110,000 per year, depending on location and experience.

Benefits:

  • A competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for professional development and certification and promotion


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