Customer Service Liaison
7 hours ago
Job Summary: We are seeking a highly organized and detail-oriented Customer Service Liaison to join our team at Ferguson Enterprises. As a key member of our operations team, you will be responsible for creating and managing project documentation, including Submittal and Operation & Maintenance manuals.
Key Responsibilities:
- Develop and maintain accurate and up-to-date project documentation, including Submittal and Operation & Maintenance manuals.
- Manage and organize project-related emails and attachments in a shared inbox.
- Collaborate with cross-functional teams, including Customer Service, to ensure seamless project execution.
- Provide exceptional customer service and support to internal stakeholders and customers.
Requirements:
- Excellent organizational and communication skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong attention to detail and ability to maintain accuracy in documentation.
- Collaborative mindset and ability to work effectively with cross-functional teams.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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