Case Management Liaison

5 days ago


Raleigh, North Carolina, United States WakeMed Full time

About WakeMed

Our Mission

At WakeMed, we are committed to improving the health and well-being of our community. We strive to provide outstanding and compassionate care to our patients, and we are dedicated to making a positive impact on the lives of those we serve.

Job Summary

The Case Management Liaison will play a critical role in supporting the implementation of care management services to select patients in the community. This position will assist patients and caregivers in navigating community resources to reduce barriers to care and improve health outcomes.

Key Responsibilities

  • Perform outreach and intake interviews to collect patient-level information
  • Work collaboratively with providers and clinical staff to ensure prompt coordination of care and follow up
  • Promote optimal health and self-management through advocacy, empowerment, identification of and connection with resources, facilitation of efficient service delivery, and promotion of a positive patient-PCP relationship
  • Assist with administrative support tasks

Requirements

  • 2 Years Clinical - Acute Care Or Healthcare - Acute Care Or Healthcare Required
  • High School Diploma or Equivalent Required - And Associate's Degree Related Field Preferred
  • Certified Health Coach Preferred

Work Schedule

  • Monday-Friday
  • No Weekends
  • No Call Requirements


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