Parts Manager

2 weeks ago


Bismarck, North Dakota, United States Butler Machinery Full time
Job Summary

We are seeking a highly skilled and experienced Parts Manager to join our team at Butler Machinery. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our Parts Department, ensuring seamless customer service, and driving business growth.

Key Responsibilities
  • Departmental Leadership: Supervise and manage the Parts Department, including recruiting, training, and developing team members.
  • Customer Service: Foster a culture of exceptional customer service, ensuring timely and accurate delivery of parts and services.
  • Business Growth: Develop and implement strategies to drive sales growth, improve operational efficiency, and increase customer satisfaction.
  • Inventory Management: Oversee the management of inventory, including ordering, stocking, and maintaining accurate records.
  • Team Development: Provide coaching, training, and development opportunities to team members to enhance their skills and knowledge.
  • Communication: Collaborate with cross-functional teams, including Sales, Service, and Operations, to ensure seamless communication and coordination.
Requirements
  • Leadership Experience: Proven track record of leadership experience in a similar role, with a strong focus on customer service and business growth.
  • Industry Knowledge: In-depth knowledge of the heavy equipment industry, including Caterpillar products and Ag lines.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers, team members, and cross-functional teams.
  • Analytical Skills: Strong analytical skills, with the ability to analyze data, identify trends, and make informed decisions.
  • Technical Skills: Proficiency in computer software, including inventory management systems and Microsoft Office.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for Growth: Opportunities for career growth and professional development, including training and education programs.
  • Collaborative Environment: A collaborative and supportive work environment, with a focus on teamwork and customer satisfaction.


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