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Community Operations Assistant

2 months ago

Fort Collins, Colorado, United States ROUNDHOUSE COMMUNITIES LLC Full time

Signing Bonus: $1500

Pay: $25.00/hour, plus bonuses

Schedule: Monday - Friday, 9:00am - 6:00pm

Roundhouse Communities LLC, a progressive developer and manager of diverse real estate projects, is in search of a motivated individual to join our team as an Assistant Community Manager. Established in 2008, we operate across multiple states, managing over 7,000 multi-family units and assets exceeding $1.5 billion. Our commitment lies in redefining industry standards to uncover emerging trends and markets that enhance the living experience of our residents while delivering exceptional returns to our stakeholders. We focus on long-term community development and fostering pride in the environments we create.

Key Responsibilities:

  • Assist in the leasing process, which includes managing applications, conducting property tours, and preparing lease agreements.
  • Address resident inquiries and concerns promptly and professionally.
  • Help coordinate maintenance requests, ensuring timely completion of work orders.
  • Facilitate move-ins and move-outs, including conducting inspections and preparing necessary documentation.
  • Collect and process rent payments, prepare deposits, and maintain accurate resident account records.
  • Support the preparation of monthly and annual financial reports, including occupancy and delinquency reports.
  • Assist in organizing resident events and activities.
  • Maintain up-to-date resident and vendor files.
  • Ensure compliance with city, state, and federal Fair Housing laws, as well as relevant regulations regarding resident screening and community operations.
  • Adhere to all property management policies and procedures.
  • Follow safety protocols as outlined in the Employee Handbook and standard operating procedures.
  • Maintain a professional demeanor and consistently represent the company positively.

Qualifications:

  • High school diploma or equivalent; some college coursework in business, real estate, or a related field is preferred.
  • At least one year of bookkeeping, accounting, or financial experience is preferred.
  • A minimum of two years of sales experience is preferred.
  • One year of experience in onsite multi-family housing is preferred.
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook is required.
  • Experience with property management software is preferred (e.g., Yardi Voyager, RentCafe, Yieldstar, LEO, and CRM).
  • Knowledge of applicable laws and regulations related to property management is essential.
  • Customer service orientation and a passion for property management are crucial.
  • A strong desire to lead within your role and the local community is expected.
  • Excellent communication and interpersonal skills are necessary.

Salary & Benefits:

We offer 9 Paid Holidays, Paid Time Off, and a 30% Employee Housing Discount. Our benefits package includes Medical/Dental/Vision, Life and Disability Insurance, a 401K with Employer Match, a Mental Wellness Program, and Maternity and Parental Leave.

This is a full-time position with competitive pay and benefits. Roundhouse Communities LLC is an equal-opportunity employer and encourages candidates from all backgrounds and experiences to apply.

Compensation details: $23-25 Hourly Wage