Operations Manager

2 days ago


Fort Collins, Colorado, United States Urban Air Adventure Parks Full time
Job Summary

Urban Air Adventure Parks is seeking a highly motivated and results-driven leader to join our team as a Manager. As a key member of our management team, you will be responsible for driving business growth, developing high-performing teams, and delivering exceptional customer experiences.

Key Responsibilities
  • Cultivate a positive and productive team environment that provides exceptional customer service and promotes a culture of excellence.
  • Develop and implement strategies to drive business growth, improve operational efficiency, and increase customer satisfaction.
  • Lead and motivate staff to achieve high levels of performance, provide coaching and development opportunities, and ensure effective communication and collaboration.
  • Assist in hiring, training, and retention of staff, and ensure compliance with company policies and procedures.
  • Develop and manage budgets, forecasts, and performance metrics to drive business results.
Requirements
  • 1+ year of supervisory or management experience in a hospitality or entertainment industry.
  • Proven track record of driving business growth, improving operational efficiency, and increasing customer satisfaction.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions.
About Urban Air Adventure Parks

Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. Our purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do. We are committed to creating a safe, clean, and secure environment for all guests and staff.


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