Community Director

1 week ago

Fort Collins, Colorado, United States Sun Communities Full time
Community Manager

Sun Communities is seeking a highly skilled and experienced Community Manager to join our team. As a Community Manager, you will be responsible for the day-to-day operations of one of our manufactured home communities, ensuring a positive atmosphere and responsive service for our residents.

Key Responsibilities:
  • Ensure residents receive the highest levels of service consistent with Sun's Customer Service philosophy
  • Handle and resolve resident/customer service issues in a timely and professional manner
  • Maintain properties to ensure they look their best at all times
  • Develop a marketing strategy and maintain effective advertising to attract prospective residents to the community
  • Market model, pre-owned, and brokered homes for sale
  • Coordinate and manage the Lease Purchase Program, including repairs, leasing, sales, refurbishments, closings, and follow-up
  • Meet or exceed home sales and leasing budgets
  • Manage the rent collection process, including depositing income from home sites and filing to collect on delinquent debts
  • Oversee the eviction process for the community with the assistance of the RVP
  • Monitor and manage monthly operating budgets and prepare monthly reports on P & L variances
  • Oversee capital expenditure improvements
  • Other duties and projects as assigned
Requirements:
  • A strong business mindset together with the ability to place the highest priority on customer service
  • Strong organizational, time management, and leadership skills
  • High school diploma or GED; Bachelor's degree in Real Estate, Hospitality, or Business, a plus
  • Minimum of 2 years property management experience, including 2 years of supervisory experience
  • Prior sales and leasing experience
  • General knowledge of repair and maintenance duties
  • Solid negotiation skills
  • Ability to thrive in a fast-paced environment
  • Thorough knowledge of federal, state, and local laws pertaining to fair housing and employment law
  • Computer proficiency, including the internet and Microsoft Office Suite; experience using Yardi, preferred
  • Flexibility to respond to community needs during non-business hours
  • Ability to live on-site within the community (housing provided)
Benefits:
  • Comprehensive Medical and Prescription coverage with multiple plan designs
  • Comprehensive Dental Plan
  • Vision Plan
  • Voluntary Health and Dependent Care Reimbursement Accounts
  • Life and Accidental Death and Dismemberment Insurance
  • Short and Long-Term Disability Coverage
  • 401(k) Plan with Sun matching contribution
  • Paid Parental Leave
  • Employee Assistance Program
  • Identity Theft Insurance
  • Legal Assistance Plan
  • Pet Insurance
  • Tuition Reimbursement program providing financial support to team members who further their formal education
  • Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
  • Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
  • Paid Time Off including ten holidays, vacation, personal, sick time, bereavement, and pay for jury duty

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