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Seasonal Licensed Massage Therapist

2 months ago


Pagosa Springs, Colorado, United States The Springs Resort Full time

Job Type: Temporary

Description:

The Springs Resort is seeking a skilled Licensed Massage Therapist to join our team. As a Massage Therapist, you will be responsible for providing exceptional customer service and delivering high-quality spa treatments to our guests.

Benefits:

  • Employee assistance program
  • Employee discount on hotel and merchandise
  • Free soaking
  • Local discounts

Job Summary:

The Massage Therapist will be responsible for ensuring the highest level of customer service and satisfaction through the thoughtful administration of spa treatments. This includes:

  • Providing professional and friendly service to guests
  • Administering spa treatments in a timely and efficient manner
  • Staying up-to-date with the latest spa trends and techniques
  • Working effectively with the spa team to ensure seamless service delivery

Key Responsibilities:

  • Report to work on time and in professional attire
  • Maintain a neat, clean, and well-groomed appearance
  • Understand and comply with all company policies and procedures
  • Stay up-to-date with the latest spa trends
  • Be extremely dependable with a strong work ethic
  • Familiarize and maintain department education with all spa retail
  • Responsible for helping to find shift coverage when necessary
  • Adhere to local and state licensing laws and regulations
  • Adhere to local and state sanitizing laws
  • Cross-promote other spa and resort services
  • Possess strong interpersonal abilities
  • Anticipate, identify, and ensure customer needs are being met in the best way
  • Communicate effectively with The Springs Resort staff and management
  • Exhibit a professional attitude, diplomacy, and ability to handle difficult situations
  • Participate in any activity deemed necessary for the normal operations of the spa department
  • Perform in a timely manner and pay attention to appointment times
  • Cross-promote other spa and resort services
  • Possess strong interpersonal abilities
  • Coordinate with spa manager and human resources on special projects as needed
  • Demonstrate an exceptional level of professionalism
  • Assist with the retail area ensuring the retail area is always staged for maximum buyer impact

Requirements:

  • Must have a high school diploma/GED
  • Must have current Colorado state massage license
  • Must perform well under pressure in a fast-paced environment
  • Must be customer service oriented and be able to greet guests in a professional and friendly manner creating an excellent guest experience
  • Will be required to work evenings, weekends, and holidays
  • Must be able to sincerely listen to spa guests' needs & requests utilizing information gathering to deliver the best possible treatment
  • Experience in spa and/or hospitality is a plus but not required
  • Adheres to all policies, procedures, and safety regulations set forth by the Pagosa Resort & Spa

Physical Requirements:

  • Flexible and long hours required
  • Must be able to lift up to 20 lbs
  • Must be able to stand for long periods of time