IT Support Technician

4 days ago


Lenoir, North Carolina, United States JBS USA Full time
IT Support Technician

At JBS USA, we are seeking a skilled IT Support Technician to join our team. The successful candidate will be responsible for managing, supporting, and maintaining all computer and network components, including servers, network equipment, and wireless access points. Additionally, they will be responsible for managing access requests, maintaining system documentation, and ensuring the security of software licenses. The ideal candidate will have strong communication skills, both written and verbal, and the ability to work effectively in a plant/industrial environment.

Key Responsibilities:
• Manage, support, and maintain computer and network components
• Manage access requests and system documentation
• Ensure the security of software licenses
• Communicate effectively with end-users and department managers

Requirements:
• Three years of related experience
• Functional knowledge of Citrix desktop/server, Windows 8, and Office 2010/2013
• Cisco network switch cabling and connectivity experience
• Excellent communication and customer support skills

Technical Requirements:
• Citrix desktop/server
• Windows 8
• Office 2010/2013
• Cisco network switch cabling and connectivity


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