IT Technician

We are seeking a highly skilled IT Technician to join our team at JBS USA. The successful candidate will be responsible for managing, supporting, and maintaining all computer and network components, including servers, network equipment, and workstations.

• Manage and maintain all computer and network components, including servers, network equipment, and workstations
• Support and troubleshoot vendor access requests and system documentation control
• Manage and secure software licenses, security camera systems, door readers, and controller systems
• Provide hardware and software diagnostics for network, hardware, and software issues
• Work with end users to propose new hardware and software solutions and test all modifications before introducing them into production

• Three years of related experience
• Functional, working, and troubleshooting knowledge of Citrix desktop/client server, Windows 8, Office 2010 & 2013, and Cisco Network Switch cabling, connectivity, configurations, and troubleshooting
• Phone systems experience desirable
• MCSE Certification is a plus, but not required
• A+ Certification is a plus, but not required
• Excellent communication skills, both written and verbal
• Strong customer support abilities
• Willingness to work in a plant/industrial environment and travel as required to support additional plants

High School Diploma/GED; Associates degree or two years of college coursework within a specific subject related to position functions preferred