Clinical Support Technician

5 days ago

Lenoir, North Carolina, United States UNC Health Care Full time
Job Summary

We are seeking a highly skilled and compassionate Clinical Support Technician to join our team at UNC Health Care. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient care and supporting our clinical staff.

Responsibilities
  • Assist physicians and other healthcare providers with routine examinations and procedures, as well as procurement of equipment and supplies.
  • Critically review patient care documentation, making note of any significant changes in the patient's condition and report to a registered nurse or physician.
  • Provide a variety of clerical tasks, including organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/patient call lights, transcribing physician orders, and maintaining medical records.
  • Perform routine quality assurance audits, safety checks, and inventory of supplies. Provide administrative and clerical support, including PI audits and data entry.
  • Provide clinical support assistance, including cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/supplies/specimens, and assisting in the orientation of new employees and students.
  • Provide direct personal care to patients, as outlined in the plan of care, including bathing, dressing, feeding, assisting with ambulation, measuring and recording vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
  • Reinforce routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distribute patient education materials at the request of patients and/or healthcare providers.
Requirements
  • High School Diploma or General Education Development (GED)
  • Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service
  • Basic Life Support (BLS) certification
  • Prefer one (1) year of related experience or training in a healthcare setting, with exposure to patient registration and/or scheduling
  • Require exceptional customer service and organizational skills
  • Must be fluent in verbal and written English language. Capability to develop computer skills if not competent
Work Details

This is a full-time position, working 36 hours per week. The salary range is $22.48 per hour (hiring range). Pay offers are determined by experience and internal equity.

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System. This is not a State employed position.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.

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