Relief Customer Service Representative

3 weeks ago


Amarillo, Texas, United States VESTIS Full time
{"Responsibilities": "As a Relief Customer Service Representative at Vestis, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to exceed customer expectations and requirements while working in a fast-paced environment. You will be required to safely operate a company step van to provide products and services to clients, verify daily preventative maintenance of the vehicle, and manage daily routes to ensure accurate and timely delivery of products. You will also be responsible for loading and unloading products, reviewing invoices for completeness and accuracy, and meeting sales goals to enhance profitability. Additionally, you will develop leads and prospects, call on prospective customers to solicit business, and prepare service agreements and install new accounts. You will possess a strong understanding of services, policies, and pricing methods and be able to clearly communicate these to customers. You will also be responsible for monitoring customer feedback and handling customer issues in a prompt and courteous manner.

"

"Knowledge and Skills": "To be successful in this role, you must be a minimum of 21 years of age, have a valid driver's license, and an excellent driving record. You must also have customer service experience with a wide variety of consistent customer contact, strong math and basic computer skills, and the ability to work independently, exercise sound judgment, and think quickly to identify and solve customer concerns. Demonstrated experience selling services/products and generating new business is preferred.

"Working Environment and Safety Requirements": "You will be working in a fast-paced environment with exposure to adverse and varying weather conditions. You must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from the truck without assistance. You must also be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching.

"Education and License Requirements": "A high school degree or equivalent is required. A valid driver's license is also required.

"Equal Opportunity Employer": "Vestis is an equal-opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, relation, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

"}

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